1. Is employment under this contract in the UAE, Qatar, Bahrain, and Oman legal?
To work legally in the United Arab Emirates and other Gulf countries, you are required to sign a contract with the employer (hotel, restaurant, SPA-center or another company). You also obtain an employment visa, based on which you can legally work in the UAE, Qatar, Bahrain, and Oman for 2-3 years.
2. Is it difficult to get a job in the UAE and other Gulf countries?
The most important thing is your desire to start or develop your career, and improve your skills in the chosen field. Convince a potential employer that you are the candidate that he is looking for.
3. What are the typical requirements for the candidates?
- age of 20 to 33 years old (depending on the job);
- English proficiency (the requirements for English proficiency depend on the position you are applying for);
- availability of an international passport valid for more than 2 years (in some cases – at least 6 months);
- experience in the hotel and restaurant business;
- absence of a criminal record;
- absence of health problems;
- attractive appearance.
Depending on the position, the candidates must possess English proficiency at a certain level (from primary to secondary). It is important that you could communicate.
Also, in most cases the professional experience of candidates is recommended, although at some positions it is required. And most importantly, your desire to work!
4. What are the most frequently asked questions during the interview with an employer?
- Introduce yourself (your qualification), please.
- What kind of education do you have?
- What is your work experience?
- What position are you interested in?
- What will be your duties/responsibilities?
- Why do you think you are suitable candidate for this position?
- Why are you interested in this job?
- Why do you want to go to UAE (Qatar, Bahrain, Oman)?
- Why are you interested in working for our company?
- What do you know about our company?
- Have you ever worked abroad?
- Have you ever worked in UAE (Qatar, Bahrain, Oman)?
- Where did you work?
- What were your duties/responsibilities?
- Do you work right now?
- Why did you leave your previous job?
- How do you define good customer service?
- What are your plans for future?
- What was the most embarrassing incident at your previous works and how you solved this problem?
- Are you willing to work in shifts in the international team?
- Are you ready to wear uniform?
5. How soon after the interview will I know my results?
Usually the employer/s response arrives within 2-3 days after the interview or a Skype-interview. The next step is an employment contract for the UAE (Qatar, Bahrain, Oman), which usually arrives 7-10 days after the employer's decision on the selection of your application after the interview.
The opening of a working visa is the responsibility of our employer after you arrive to the job. The employment visa is usually issued within 7 to 30 days.
6. Can I get a job without experience?
For most vacancies, the job experience is desirable or required. But it all depends on you. If you have the skills and desire to engage in a particular work, and English, there is always a chance. Don’t doubt it! The main thing is to try!
7. What specialties are the most demanded in the UAE and other Gulf countries?
The most popular specialties in the market of hotel services (UAE, Qatar, Bahrain, Oman) are a waiter, receptionist, bartender, hostess, guest relation manager, shop assistant, supervisor at the restaurant, fitness instructor, chef.
8. Is it possible to terminate the contract pearlier, and what penalties are provided for it?
You will be able to terminate the contract after 6 months of work. In each such case, you need to read your contract with the employer carefully. Depending on the company and the time spenttheret, the penalties can be applied for health insurance, visa, and airfare.
9. What are the living conditions for the hotel staff in the UAE?
Everything depends on the hotel level and your position. In 5-star hotels, being a part of a global chain, the staff is usually accommodated in 2-bed comfortable apartments equipped with everything you need, such as shower, bath, toilet, TV. In some cases, staff may live in the apartment designed for 3 persons.
There may be houses for staff close to the hotel or at a certain distance. Your accommodation site will necessarily have a kitchen (with refrigerator, stove, cooking utensils, washing machine, etc.). Single rooms are available for certain positions.
10. Is it true that the employer pays for the accommodation and meals, as well as airfare to and from work?
Yes, according to the contract between you and the employer, the latter shall bear the cost of opening the employment visa, airfare to the UAE (Qatar, Bahrain, Oman), transfer to the job and back, 3 meals a day and accommodation. You are also provided with a uniform and health insurance.
11. How many hours a week do I have to work in the UAE hotels?
The working week in the hotels of the UAE and the Gulf consists of 6 days (with one day off), a total of 48 hours per week.
12. What medical care is provided and is there a health insurance under this contract?
UAE employer provides you with a health insurance. It shall not cover the treatment dental or chronic diseases.
13. Is it possible to switch to another hotel of the same chain in another country?
Everything depends on the vacancies in the other hotels of this chain. Staff turnover is a common practice in the hotel industry.
14. Does the employer provide a uniform? Who responsible for its washing and ironing?
Yes, the uniform is provided by the employer, and he is responsible for its dry cleaning.
15. What is the level of salaries in the UAE and other Gulf countries?
The average wages in the hospitality industry in the UAE range from USD 400 to 1,300. It should be understood, however, that you do not have to pay extra fees for accommodation, food (3 meals a day), uniform and transfer to and from job. All this is provided free of charge, as well as the benefits package, including the medical insurance and paid leave (26-30 days per year).
16. What size of service charges can I expect?
It depends on the hotel's monthly income. The average service charges range from USD 100 to 300.
17. Can there be an extra charge for additional knowledge of a foreign language?
Yes, some employers pay extra charges for fluency in a foreign language (e.g. German, Arabic, Turkish, etc.), usually in the amount of USD 55-70 per month.
18. What is the tip distribution system?
Usually, the tip is distributes among all members of F&B (Food and Beverage) Department. This is a common practice for the countries of the Persian Gulf.
19. Is the career growth possible and are the trainings conducted for the staff?
The career growth is possible, and it is up to the candidate and to the availability of vacancies with the employer. Periodically, all hotels provide training for the staff.
20. What kind of photos should be submitted when sending a CV/profile?
When sending a CV to the employer, you also need to provide your photo in full height. The examples of such photos are provided below: